Need a hand or have feedback? Email us and we'll get back to you as soon as we can.
Contact: brandon.chase@gmail.com
How do I connect my camera?
On the camera, set the USB Mode to USB RAW CONV. (Menu → Connection Setting → USB Mode), then plug it into your iPhone with a USB‑C data cable. iPhone 15 and newer connect directly; older iPhones need Apple's powered Lightning‑to‑USB 3 adapter. Fuji Frame connects automatically and reads your C1–C7 custom slots.
Which cameras are supported?
You can create, match, and store recipes for any Fujifilm X‑series or GFX camera. Reading and writing custom slots over USB requires a recent Fujifilm body that supports USB RAW CONV. mode and on‑camera custom settings.
My recipe didn't write to the camera.
Make sure the camera is awake, set to USB RAW CONV. mode, and connected with a data (not charge‑only) cable. Try unplugging and replugging, and close any other app that may be using the camera.
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID. Manage or cancel anytime in Settings → [your name] → Subscriptions on your iPhone.
How do I delete my account or data?
You can delete individual recipes in the app. To delete your account and associated data, email us at the address above and we'll process your request.
Where is your privacy policy?
See our Privacy Policy.